FAQ

Does Scholar take Bulk Orders?

Yes, we do. Call us on +91 9326921832 or email us at info@scholarstore.in

Are Scholar Products available offline?

Yes, we are. You could buy from our factory in Mumbai or across several stationery stores across the length and breadth of India. Please email us on info@scholarstore.in to know the address of a stockist nearest to you.

How do I pay for my order?

You can pay for your order using credit cards (VISA, Mastercard, American Express). In India you can also use your debit cards and NetBanking. We also provide Cash-On-Delivery payment option on selected pin-codes within India.
You will receive a confirmation call from us when you place an order using the Cash-on-delivery method.

What should I do if my payment doesn't get through or fails?

If your payment transaction fails, please contact our Customer Service immediately on call us on +91 9326921832 or email us at info@scholarstore.in

Do I have to pay shipping charges?

Shipping is free within India for all orders above Rs. 1000/-
Orders of Rs. 1000 or below, will be charged a flat shipping fee of Rs.100 in India.

For International shipping, call us on +91 9326921832 or email us at info@scholarstore.in

By when will I receive the ordered products?

We process all orders with 48 hours and ship them through the most reliable courier companies. We try to deliver the products to you within 4-7 working days in major cities. However, the duration of the delivery can take 8-10 working days depending on your delivery location. Scholar is not responsible for service transit time. Delivery time to the end user is subject to factors beyond our control ("Force Majeure Event") including unexpected travel delays from our courier partners and transporters due to weather conditions and strikes, etc.

How do I know if my order has been placed successfully?

You will get an order confirmation email shortly after you place the order. If you do not get the order confirmation email, please call us immediately on +91 9326921832 or email us at info@scholarstore.in

How can I track my order?

You would get a confirmation email when your order is shipped with the order tracking details.

How do I check the status of my order?

Login to your account on www.scholarstore.in/trackmyorder
Check your order status here.

Can I cancel an order?

Please refer to our cancellation policy on our Shipping and Returns Policy.

How do I contact Scholar Customer Service Team?

You can get in touch with our Customer Service by calling us on +91 9326921832 or email us at info@scholarstore.in between 11 a.m. and 6 p.m (Monday – Friday)